Effective Date: June 27, 2025
Welcome to Handyman, a service provided by HomeInsight, a product of DataInsight LLC ("we," "us," or "our"). This Privacy Policy describes how we collect, use, and share your personal information when you use our Handyman mobile applications (the "App") for both clients and handymen.
When you create a profile, we collect your name, email address, phone number, and a profile picture.
If you are a client, we collect information about the job you request, including the description of the problem, your location, and suggested time.
We use a third-party payment processor, Stripe, to handle your payment information. We do not store your full credit card details.
We collect information from your communications with us, such as customer support inquiries.
With your permission, we collect your precise location (GPS) and approximate location to provide location-based services, such as connecting clients with nearby handymen and navigating to job sites. We may collect this information when the app is in use and, with your explicit permission, when the app is in the background to provide continuous service updates.
We collect basic device information necessary for app functionality, including device identifiers for authentication and security purposes.
With your explicit permission, we access your device&quos;s camera to take photos and your photo library to select existing images. This allows you to upload a profile picture and photos related to jobs. We also request permission to save images to your photo library when needed.
When you sign in using Apple Sign-In or Google Sign-In, we receive basic profile information (name, email) as provided by these services to create and manage your account.
With your permission, we collect device notification tokens to send you important updates about your bookings, job status, and other app-related notifications.
We use the information we collect for the following purposes:
• To provide and maintain the App&quos;s services, including connecting clients with handymen and facilitating job bookings.
• To process payments securely through Stripe.
• To provide location-based services and navigation using Google Maps.
• To authenticate your identity through Apple Sign-In or Google Sign-In.
• To send you important notifications about bookings and job updates.
• To communicate with you about your account, bookings, and updates.
• To improve and personalize your experience with the App.
• To ensure the security of our platform and prevent fraudulent activity.
• To provide customer support and respond to your inquiries.
• To comply with legal obligations and enforce our terms of service.
We may share your information with:
When a booking is created, we share relevant information (e.g., location, contact details, job description) between the client and the handyman to facilitate the job.
We share your information with third-party service providers who perform services on our behalf, such as Stripe for payment processing and Google for maps and location services.
We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We use a variety of security measures, including secure storage (expo-secure-store) and secure payment gateways, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
You can enable or disable location services through your device settings at any time. However, disabling this may significantly affect the functionality of the App as location services are essential for connecting you with nearby handymen.
You can manage camera and photo library permissions in your device settings. These permissions are needed for profile pictures and job-related photo uploads.
You can control notification permissions through your device settings to manage when you receive updates about bookings and job status.
You can review and update your profile information within the App at any time.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
If you have any questions about this Privacy Policy, please contact us at .